In an ongoing effort to provide our Disney Resort guests with the best vacation experience possible, we are constantly changing, evolving and improving. We strive to make your visit with us one that you will remember as one of the most enjoyable experiences of your life. On this page, we keep you informed of the progress we’re making and the new ways we can make your stay even more magical than before.
The Walt Disney World Swan and Dolphin Hotel is pleased to announce an exciting new benefit for hotel guests. The new Disney FastPass+ expands on the previous benefit of being able to reserve entry times at some of the most popular experiences in the Walt Disney World Theme Parks. Hotel guests can now enjoy the exclusive benefit of being able to reserve up to 60 days in advance of their trip and choose from a broader array of options, including Disney Character Greetings, fireworks and parade viewing areas, shows and spectaculars. Disney FastPass+ helps make vacation planning easier for the family and continues to offer guests exclusive benefits of staying at a Walt Disney World hotel.
You can purchase your tickets online, and then just visit www.StartYourDisneyExperience.com or access the MyDisneyExperience mobile app to link yourpark tickets. Then, using your hotel confirmation number and the names of each person in your party, begin making FastPass+ selections.
Unlock the magic of Disney before you leave home. Take advantage of FastPass+ today!
Just in time to celebrate the 25-year anniversary of the world famous resort, the Walt Disney World Swan and Dolphin is pleased to unveil our all-new Grand Deluxe guest room.
You have to see this room to believe it! It’s absolutely gorgeous and your family will love the serenity it offers when you return from your busy day. Currently, this room is only available in the Swan wing of the hotel.
Click here to view the new Grand Deluxe guest room and learn more about it.
Our new Welcome App was designed to help you learn more about the resort and answer any questions that you may have while checking in and staying at the Walt Disney World Swan and Dolphin. This app allows you to obtain the latest information on theme park hours, resort recreational activities, dining options, transportation, hotel maps, and more!
Click here to learn more about the resort before you arrive.
Now you can learn all about the Walt Disney World Swan and Dolphin right on your mobile device while you are traveling or on the go. With these new Apps, you can view our hotel videos, browse through our resort photography, learn about our fabulous restaurants and so much more. These Apps are free for you to enjoy!
A festive and vibrant colored light show welcomes guests to the causeway between the Swan and Dolphin on select nights throughout the year! This is especially true for the various holidays and special events taking place at the resort each month.
You’ll enjoy returning from the parks in the evening to find that the entertainment continues with the colorfully-themed causeway lighting putting on a show of its own!
It's our way of saying "Welcome home and have a great night!"
Join us in the Dolphin lobby every Tuesday, Wednesday and Thursday evening from 5:00pm - 7:00pm and taste two incredible wines for just $5.00!
Social Hour invites guests to compare wines rated 85+ by Wine Spectator and other highly rated wines from our specialSelectsmenu.
Grab your lantern and your map and get ready to hold on! It’s time to go deep and ride into the mine “where a million diamonds shine” onSeven Dwarfs Mine Train.
Reserve your room now and be among the first to experiencethe wonderful new attraction.
La Nouba™ by Cirque du Soleil® transforms the ordinary into the extraordinary, engaging the imagination from beginning to end with opulent sets, brilliant choreography, theatrical lighting and live music. Featuring mesmerizing high wire and flying trapeze, stunning acro-gymnastic performances and other dynamic displays of coordination and strength, La Nouba™ promises to surprise, excite and mystify.
This is a show sure to please the entire family!
We are pleased to offer you the option to decline housekeeping service during your stay, excluding the night prior to checkout. Service will automatically be provided every fourth day of your stay. For each day you help us conserve natural resources, we will provide a $5 food and beverage voucher for use at our resort OR 500 SPG ® Starpoints™ redeemable at check out. To opt-in to this program, dial extension 5678 from your guest room telephone by 2am. If you decide to resume service, please contact Guest Services at extension 0.
An all-inclusive dining program for kids and one less thing to worry about for parents.
When kids are happy, parents are happy. That’s why we now offer the SPG® Kids Pass. For a flat daily rate of $25, children (ages 12 and younger) of Starwood Preferred Guest® members can enjoy all-inclusive access to a variety of dining options, including children’s menus, buffets (where available) and beverages at Cabana Bar & Beach Club, The Fountain, Picabu buffet, and Fresh Mediterranean Market.
In addition to our fabulous concierge staff, did you know we have a kiosk in the lobby of each hotel where you can print your boarding passes, browse through restaurant menus, print driving directions, purchase Disney park passes and more? Check out our kiosk online or be sure to visit the kiosk in the lobby when you arrive!
We are pleased to introduce our all-new Personal Pantry service! Personal Pantry replaces the traditional in-room mini bar and provides a convenient and extremely affordable option for you to customize and order your favorite snacks and beverages and have them delivered to your guest room's mini-refrigerator! Don't worry about the hassle of bringing your own snacks and beverages with you. Personal Pantry is easy, very economical, and there are no delivery or service charges!
Simply contact Room Service when you are ready to place your order. Menus are available in your guest room so you can order at your convenience. Our staff will deliver your items to your room and stock them for you promptly or at any pre-designated time.
Enjoy this Personal Pantry service 24 hours a day!*
*Due to the unique nature of our Personal Pantry Service, this amenity is not available for groups.