Convention Services

Our goal is not to simply meet our customers’ needs – we strive to exceed them by leaps and bounds.

The Walt Disney World Swan and Dolphin is one of the country’s most comprehensive meeting complexes. No other resort in the Southeast can compare with our ideal location, impressive facilities, exclusive Disney benefits and superior service.

Our reputation as a leading meeting hotel is largely the result of our award-winning Conference and Convention Services team. These dedicated professionals ensure that every meeting experience is expertly handled from start to finish. The majority of our managers have earned their CMP designation, representing our ongoing commitment to excellence in this field.

When you book a meeting at the Walt Disney World Swan and Dolphin, you will be assigned your own team dedicated exclusively to managing the details of your event. These individuals will provide their undivided attention to your needs, coordinating every aspect of your program, from the smallest function details to an awe-inspiring event with our partners at the Walt Disney World® theme parks.

The Conference and Convention Services team at the Walt Disney World Swan and Dolphin prides itself on allowing planners to enjoy a seamless and outstanding meeting experience time and time again.



To utilize the My Disney Experience app, the number of people on the room reservation MUST show the exact same number of people that you will have in the app. Please make sure to click on the “Rooms & Guests” dropdown on the following screen, and update the number of Adults and the number of Children that will be in the selected room.