Contact Us

If you have questions or need additional information not found on our web site, please contact us. We’re happy to help!

Contact Numbers

Main Phone Numbers
Main Number 407-934-4000
Reservations 888-828-8850
Group Sales 800-524-4939

Fax Numbers
Main 407-934-4884
Group Sales 407-934-4880

Main Address

Walt Disney World Swan and Dolphin
1500 Epcot Resorts Blvd.
Lake Buena Vista, FL 32830
Get Directions

Local: 407-934-4000
Reservations: 1-800-828-8850

Shipping Addresses

Swan Resort
1200 Epcot Resorts Blvd.
Lake Buena Vista, FL 32830
(Handling Fees Apply)

Dolphin Resort
1500 Epcot Resorts Blvd.
Lake Buena Vista, FL 32830
(Handling Fees Apply)

Swan Reserve Resort
1255 Epcot Resorts Blvd.
Lake Buena Vista, FL 32830
(Handling Fees Apply)

Special Dates and Offers

Take advantage of our hot dates and special meeting offers.

Still Have Questions?

You may find immediate answers in our list of FAQ’s.

Message Us

Please click here to submit your RFP If you’d like to attach your own RFP documents click here and we’ll respond shortly. We look forward to discussing your meeting and event needs.


The Walt Disney World Swan and Dolphin is ideally located in the heart of the Walt Disney World® Resort, between Epcot® and Disney’s Hollywood Studios™, adjacent to Disney’s BoardWalk entertainment district, and nearby Disney’s Animal Kingdom® Theme Park and Magic Kingdom® Park.

1500 Epcot Resorts Blvd.
Lake Buena Vista, FL 32830

There is never a dull moment when you’re a guest at our resort. Attendees can visit the Walt Disney World Theme Parks and attractions via complimentary water taxis or shuttle transportation; dine at more than 40 restaurants within walking distance; enjoy numerous evening venues and shopping opportunities at Disney’s BoardWalk entertainment district and the Disney Springs® area which includes House of Blues.

They may also enjoy advanced tee times on five nearby championship 18- hole Walt Disney World golf courses; work out or get a massage in our two health clubs or just sit back and relax by one of our five heated pools.

The Walt Disney World Swan and Dolphin opened in June of 1990. A recipient of the prestigious Meetings & Conventions Hall of Fame Award, the Walt Disney World Swan and Dolphin is a nationally respected and recognized leader in the convention resort arena. In addition to the Hall of Fame award, we have been recognized with prestigious awards such as “The Gold Key Elite and Golden Platter Awards” by Meetings & Conventions Magazine, “The Pinnacle Award” by Successful Meetings Magazine, and “Best Hotel Caterer” by The Orlando Business Journal.

Absolutely. We are equipped with the finest technological capabilities including permanent, on-site T1 Lines, T3 Lines, 700+ IP addresses, on-line registration, high-speed internet access and a large on-site experienced communications staff. We are able to handle the technical needs of some of the biggest user groups such as Gartner Group, IBM, and Lotusphere.

We are owned by Tishman Hotel Corporation and Met Life. Additionally, we are the flagship properties for Marriott Hotels, International. This enables meeting planners to take advantage of the Starwood Preferred Planner and the Marriott Rewards – Rewarding Events program, allowing meeting planners to obtain frequency points for their convention business.

Yes. Our on-site location provides guests access to many special Walt Disney World benefits that will add a memorable touch to any meeting. Some of the benefits include special meeting & convention multi-day ticket media, exclusive use of the Walt Disney World Theme Parks for events, and Disney seminars. Additionally our in-house partner services include Hello Florida, a destination management company, Mears Transportation, GES, an exposition company and PSAV Audio Visual. Please see the Web site for more information on additional benefits.

We have over 333,000 sq. ft. of flexible indoor meeting space with 110,500 sq. ft. of convention/exhibit space. Our exhibit space is fully carpeted and divisible into six sections. Meeting space options consist of 86 meeting rooms including two executive boardrooms and four ballroom options ranging from 3,500 to 56,000 sq. ft.

For more detailed information including floor plans and capacities, click here.

We have access to 81 holes of championship golf on Walt Disney World® Resort property. This enables the meeting planner to customize group tournaments at five unique courses.

We have 184 flexible, multi-use suites in the Swan and Dolphin complex. This includes eight presidential suites, hospitality suites and 1-2 bedroom suites.

Still have questions? Contact us or call us at 407-934-4290.  We’re here to help make your event magical and memorable.



To utilize the My Disney Experience app, the number of people on the room reservation MUST show the exact same number of people that you will have in the app. Please make sure to click on the “Rooms & Guests” dropdown on the following screen, and update the number of Adults and the number of Children that will be in the selected room.