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Colorful, brightly lit hotel with unique architecture reflected in a calm lake at night. The building features large rooftop sculptures and palm trees, under a purple and blue sky.

Swan and Dolphin Our Commitment to Web Accessibility

The Walt Disney World Swan and Dolphin is committed to providing a fully accessible website experience for all users of all abilities, including those who rely on assistive technologies like screen readers, screen enlargement software, and alternative keyboard input devices to navigate the web.

Ongoing Efforts to Ensure Accessibility

We follow the Web Content Accessibility Guidelines (WCAG) version 2.1 as our guiding principle for determining accessibility. These are internationally agreed-upon standards that cover a wide range of recommendations and best practices for making content useable. As we add new pages and functionality to our website, all designs, code, and content entry practices are checked against these standards.

Website accessibility is an ongoing process. We continually test content and features for WCAG 2.1 Level AA compliance and remediate any issues to ensure we meet or exceed the standards. Testing of our website is performed by our team members using industry-standard tools such as the Accessibility Checker WordPress Plugin, color contrast analyzers, keyboard-only navigation techniques, and Flesch-Kincaid readability tests.

Accessibility Certification

We are proud to have completed our accessibility audit with Accessible.org and continue to monitor and improve the site on an on-going basis.  Please click here to see our certification certificate.

Circular logo with a stylized blue letter a in the center. Surrounding text reads: CERTIFIED ACCESSIBLE at the top and ACCESSIBLE.ORG at the bottom.Our website was certified as WCAG 2.1 AA conformant as of October 1, 2026.

Accessibility Support Contact

We welcome comments, questions, and feedback on our website. If you are using assistive technologies and are having difficulty using our website, please email [email protected] or give us a call at 407-934-4331 (Monday-Friday 8:00am -11:00pm and Saturday-Sunday 8:30am – 7:00pm). We will do our best to assist you and resolve issues.

 

To view the Swan and Dolphin’s Accessibility Statement, please click here.

 

Muito mais para explorar

De pratos cinco estrelas a locais inesquecíveis para reuniões, você encontrará tudo isso no Walt Disney World Swan, Dolphin e Swan Reserve. Descubra todos os momentos especiais que o aguardam além do seu quarto.