Service Animal Policy

The Walt Disney World Swan and Dolphin welcome service animals who qualify under the guidelines of the ADA (Americans with Disabilities Act). We adhere to these regulations which state that the work or task a service animal has been trained to provide must be directly related to a person’s disability. An animal whose sole purpose is to provide emotional support, therapy, comfort, or companion animals do not qualify as service animals under the ADA.

 

Attention

To utilize the My Disney Experience app, the number of people on the room reservation MUST show the exact same number of people that you will have in the app. Please make sure to click on the “Rooms & Guests” dropdown on the following screen, and update the number of Adults and the number of Children that will be in the selected room.