Fact Sheet

Fast Facts

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In the heart of the Walt Disney World® Resort, the award-winning Walt Disney World Swan and Dolphin is the gateway to Central Florida’s greatest theme parks and attractions. The resort is located in between Epcot® and Disney’s Hollywood Studios™ and nearby Disney’s Animal Kingdom® Theme Park and Magic Kingdom® Park.

Minutes from Disney’s Wide World of Sports™ Complex, Disney Springs® area, Disney’s Typhoon Lagoon Water Park and Disney’s Blizzard Beach Water Park.

The Walt Disney World Swan and Dolphin is located 2 miles southwest of the intersection of I-4 and State Rd. 536. Approximately 20 minutes from Orlando International Airport, 15 minutes from the Orlando Convention Center and 25 minutes from Amtrak.

The resort was designed by internationally acclaimed architect, Michael Graves, and offers entertainment architecture outside and modern luxury with a creative touch inside. All guest rooms have been redesigned in luxurious sophistication by Michael Graves and feature the Heavenly Bed®.

Resort Ownership/Management Overview:

  • Tishman Realty & Construction Corporation and MetLife own the Walt Disney World Swan and Dolphin.
  • Marriott International, Inc. manages the Walt Disney World Swan and Dolphin.
  • The Walt Disney World Swan and Dolphin is designated as part of the collection of Walt Disney World® Resorts (see “Walt Disney World® Resort Benefits”)
Number of Guest Rooms:
Walt Disney World Swan:    756 guest rooms
Walt Disney World Dolphin:  1,514 guest rooms
Walt Disney World Swan Reserve:   349 guest rooms
Total Resort: 2,619 guest rooms

Convention vs. Leisure Business:

With 2,619 guest rooms, the Walt Disney World Swan and Dolphin maintains a mix of both convention and leisure business. The layout is flexible enough to offer separate convention facilities, making the resort appeal to both markets.

Walt Disney World® Resort Benefits:

Guests of the Walt Disney World Swan and Dolphin receive many special Disney benefits, including:

  • Complimentary transportation to all Walt Disney World® Theme Parks and Attractions, including water taxis to Epcot® and Disney’s Hollywood Studios™.
  • Just a short walk to Epcot® and Disney’s Hollywood Studios™.
  • Early Theme Park Entry and Extended Evening Theme Park Hours allows our guests to enter the theme parks 30 minutes prior to opening and remain in the park after closing to enjoy some of the most popular attractions. This benefit is exclusive to Resort guests.
  • On-site Disney Planning Centers.
  • Advance tee times on four nearby championship Walt Disney World® golf courses.
  • Priority seating at select table service restaurants and dinner shows within the Walt Disney World® Resort, on a space-available basis.
  • Complimentary parking at Disney Theme parks with valid room key.

Dining and Entertainment:

The Walt Disney World Swan and Dolphin offers 23 restaurants and lounges:
  • Includes two celebrity restaurants, Shula’s Steak House and Todd English’s bluezoo. Both venues are operated by the resort in operational collaboration with the celebrity personalities
  • Shula’s Steak House – Enjoy great food at the critic’s choice for “Orlando’s Best High-End Steak House” and multiple recipient of Wine Spectator’s “Award of Excellence”.
  • Todd English’s bluezoo – Internationally acclaimed chef, Todd English, combines the freshest seafood with coastal cuisines from around the world in a setting you won’t forget.
  • Il Mulino New York Trattoria – Traditional Italian cuisine from the Abruzzi region of Italy, served in a lively bistro environment.
  • Kimonos – Authentic Japanese sushi bar where the art of sushi is created nightly. Then, have fun with nightly karaoke.
  • Rosa Mexicano – Offering a fresh take on authentic Mexican classic dishes in a stylish and festive atmosphere, this restaurant honors Mexican heritage as well as the culinary techniques, global explorations and inspirations of its founding chef, Josefina Howard. The restaurant is open for three meals daily.
  • Amare – A casual upscale venue inspired by the tastes and cultures of the Mediterranean region. The menu focuses on highlighting fresh premium ingredients popular in the area, including a wide variety of seafood, citrus, olive oils, pasta and pitas.
  • Fresh Mediterranean Market – Savor fresh, made-to-order menu items from this Mediterranean-style market.
  • The Fountain – All-American nostalgic favorites such as juicy hamburgers, golden fries, and hand-dipped shakes and malts.
  • Tangerine – The venue offers guests the opportunity to enjoy signature drinks poolside along with casual fare including flatbreads, salads, burgers and sandwiches, and stay cool with the restaurant’s signature popsicle – tangerine flavored, of course.
  • Picabu – A curious gallery of evocative food and decor. Self-service dining and sundries.
  • Java – An inviting and relaxed setting to enjoy a variety of coffees, refreshing beverages, snacks, along with a selection of freshly prepared grab-n-go hot and cold food offerings.
  • Grounds – The venue features craft coffee, sandwiches, pastries and more, providing a great way to fuel quickly for a day of meetings or visiting the theme parks.
  • Garden Grove – Enjoy The perfect place to start your day. Offering a wide variety of family favorites. Open for breakfast.
  • Splash Pool Bar and Grill – Poolside outdoor seating with table service just steps from our white sand beach. Enjoy contemporary lunch fare that includes custom made salads, burgers, fish tacos, and a refreshing selection of your favorite frozen libations or classic cocktails. Beer and wine is also available. Open seasonally.
  • Cabana Bar & Beach Club – Sleek and contemporary with a hint of South Beach style, this is the perfect place for lunch or dinner. Then transition into evening with cocktails at the illuminated bar. Open seasonally.
  • Phins – Located in the all-new Walt Disney World Dolphin lobby, Phins is a contemporary lounge where guests can enjoy sipping on custom-crafted cocktails, a glass of vintage wine, or even a frosty mug of our very own Phins and Feathers beer, all under the sophisticated ambiance of a spectacular custom-made crystal chandelier.
  • Stir – The lounge offers an airy, tropical feel in the lobby and serves specialty cocktails and light bites including Chef’s selection of handcrafted salamis of Spain & Italy and a Soppressata, red onion, torn mozzarella, San Marzano flatbread.
  • fuel – On the go? Looking to stock up with snacks for the theme parks? Stop by the all-new fuel to recharge, refresh, and fill-up on coffee, ready-made sandwiches and snacks.
  • Chill – Enjoy a refreshing selection of unique frozen libations, chilled beverages including beer and wine, and a selection of tasty sandwiches and snacks. Family friendly options available.

    For dining priority seating, call 407- 934-1609.


  • Six swimming pools, including a grotto pool with waterfalls and water slide, and white sand beach
  • Mandara Spa
  • Jogging trails
  • Three health clubs
  • Swan paddle boat rentals
  • Camp Dolphin supervised children’s activities
  • Beachside playground
  • Game room

Resort Contact Information:

Main Address:
Walt Disney World Swan and Dolphin
1500 Epcot Resorts Boulevard
P.O. Box 22653
Lake Buena Vista, FL 32830

Main Phone Numbers:
Reservations 800-227-1500
Internet Reservations 888-828-8850
Sales Department 407-934-4290
Walt Disney World Swan 407-934-3000
Walt Disney World Dolphin 407-934-4000
NOTE: Both telephone numbers will direct you to a resort operator, so either can be used as the “main” number.
Main Fax Numbers:
Reservations 407-934-4710
Sales Department 407-934-4880
Walt Disney World Swan 407-934-4499
Walt Disney World Dolphin 407-934-4884
Web Addresses:
Leisure Market www.swandolphin.com
Meetings Market www.swandolphinmeetings.com
E-Mail Addresses:
For Room Reservation Information [email protected]
For General Resort Information [email protected]
For Meetings Information [email protected]


Transportation Information:

Complimentary scheduled transportation to Walt Disney World® Theme Parks and attractions, including water taxis to Disney’s Hollywood Studios™Epcot®, and Disney’s BoardWalk entertainment district.

To/From Airport:
Taxi: approx. $60.00
Private limo.: approx. $175.00 to the hotel, $155.00 return to the airport
Town car TO and FROM: approx. $93.00 to the hotel, $78.00 return to the airport

To Hotel From Orlando Amtrak Station:
Taxi: approx. $70.00 each way
Private limo.: approx. $175.00 each way

To Orlando Amtrak Station From Hotel:
Taxi: approx. $60.00 each way
Private limo.: approx. $155.00 each way

To Hotel From Kissimmee Amtrak Station:
Taxi: approx. $50.00 each way
Private limo.: approx. $150.00 each way

To Kissimmee Amtrak Station From Hotel:
Taxi: approx. $40.00 each way
Private limo.: approx. $125.00 each way

*All prices are in US Dollars and subject to change.


The enchanting resort is topped by five-story swan and dolphin statues and features colorful atmospheres throughout. All rooms have air conditioning, two-line telephones with data port and voice mail messaging, high speed Internet access, color/cable TV, mini-bar and in-room safe.

Typical Guest Room Features:

  • King or double/double bedded rooms
  • In-room safe
  • Widescreen flat-panel HDTV with over 30 channels of your favorite HD programming including Showtime® and ESPN®
  • Access to streaming apps like Netflix, Hulu, and YouTube or use your own device via HDMI or USB
  • Private vanity in bathroom
  • Two-line telephones with data port
  • Voice mail service
  • Enhanced high-speed wireless Internet access
  • Hair dryer
  • Make-up Mirror
  • Ironing board and iron
  • In-room mini fridge
  • Sofa or designer chair
  • Non-smoking
  • Disability accessible rooms available
  • Coffee maker with complimentary tea and Starbuck’s® coffee in-room
  • Complimentary newspaper

Resort Service Package:

Daily $40 resort service package fee (+ tax) includes daily benefits for two guests:

  • In-room wireless internet
  • Loyalty Program guests receive enhanced speed in-room wireless internet
  • Loyalty Program Silver Status and above guests receive a Daily Pass to Mandara Spa for use of changing rooms and Spa Relaxation areas
  • Swan Paddleboat rentals.
  • Live instructor led fitness classes.

Value Add:

  • $30 off Spa Services (individual or combined exceeding $200. Excludes Hair & Nail services.
    * with each eligible stay.


  • Two Disney gift stores
  • Picabu Convenience store
  • Balinese-inspired Mandara Spa
  • Alamo/National Car Rental Desk (Temporarily Suspended)
  • Multi-lingual Concierge Staff
  • Two Disney Planning Centers
  • Mears Transportation Desk (Temporarily Suspended)
  • Two airline boarding pass kiosks
  • Guest Laundry
  • Game Room
  • Outdoor self and valet parking

Meeting Facilities and General Information:

Over Over 360,000 square feet of flexible indoor meeting space to accommodate groups of any size. Including six ballroom options ranging from 55,000 square feet to 3,500 square feet. 99 meeting rooms, including two executive boardrooms. Exhibit/convention space comprises 110,500 square feet of contiguous space, divisible into six sections. Pacific Hall provides 49,920 square feet and new addition to the Atlantic Hall provides an additional 9,300 square feet. There are also over 123,000 square feet of outdoor space, including an outdoor terrace (16,200 square feet Pacific Terrace), poolside terraces and courtyards.

Disney On-Site Benefits:

Disney on-site benefits include: complimentary Disney transportation to Walt Disney World® Theme Parks and attractions; special Disney multi-day meeting/convention tickets to Disney Theme Parks; Disney business seminars; behind-the-scenes tours; personal enrichment programs; use of Disney Theme Parks for themed parties and events; Disney character appearances at group functions; direct access to the creative elements that make Disney famous: audio-visual equipment; set and environment design; speech-writing; speaker searches; video and multi-image productions; special effects; floral and photographic services; ESPN Wide World of Sports™ Complex for sporting events, team-building programs and themed functions.

Meeting Equipment & Services:

Supplied by the hotel at a charge: Installed & Portable PA System; Tape Recorders/Players; All Microphones; A/V Replacement Parts; Rear Screen; Overhead; 35mm/70mm Slide Projectors; Remote Control Cords; VCR; Cameras; Computer Monitors & Projectors; CCTV Equipment; Flip Charts; Portable Stages; Registration Counters; In-Room Video; Package Handling Services; Meeting Room Re-Key; Lighting Remotes; Telecommunication Services

Supplied by the hotel complimentary: Room Keys; Tables; Chairs; Lecterns; Chalkboards; Pads; Pens; Pencils; Water Coolers

Meeting Support Services:

Provided by the hotel at no charge: First Aid

Provided by hotel at a charge: Electrician; Locksmith; A/V Technicians; Notary Public

Provided by local vendors at a charge: Laborers; Messenger; Stenographer; Print Shop; Photographer; Carpenter; Display Builder; Translators; Painter; Plumber; Musicians; Guards; Decorator; Registration; Tours & Entertainment

Business Centers: Three Full Service Business Centers; 24-Hour Business Services Available

Computer Reservation Systems Used:

SWAN Airline Codes:
SABRE: WI15880

DOLPHIN Airline Codes: 
SABRE: SI41212

Credit Cards Accepted:

Visa/Master Card
Diners Club

Note: Eurocard not accepted

Check In/Out Time:

4 P.M. check-in
11 A.M. check-out

*Guest may request an earlier check-in or later check-out, subject to hotel occupancy.